Men & Women Gym Apparel • E-commerce Support

Customer Support

TheBlackQueens is an online store specializing in high-quality gym apparel for men and women. Our products are selected for comfort, flexibility, and performance—built for real training and everyday active wear.

Fast Help via Live Chat

Click the chat icon at the bottom of your screen to reach the right support team in seconds.

Order & Returns Resolution

Our guided support flow helps handle order issues, returns, sizing questions, and delivery updates quickly.

Offline? We Still Capture It

If agents are offline, your message is saved and automatically sent as an email for follow-up.

Quickest way to contact us

  1. Tap the chat icon at the bottom of the screen.
  2. Follow the guided prompts to choose your topic (Order, Returns, Sizing, Shipping, etc.).
  3. Submit your request — most queries take less than 1 minute to send.

Support hours: Mon–Fri, 8:00 AM – 7:00 PM. If we’re offline, we’ll reply as soon as we’re back online.

Contact Information

For general inquiries, you can also reach us using the details below. For the fastest resolution, we recommend using the live chat on our website.

Tip: For returns or order issues, include your order number and photos (if applicable) to speed up support.