✅ Guaranteed Delivery
We guarantee safe and reliable delivery for every order. If your watch does not arrive for any reason, we’ll arrange a new shipment or issue a refund.
🚚 Shipping Time and Handling
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Processing Time: 3–5 business days
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Delivery Time: 15–20 business days (please allow extra time for remote areas)
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Tracking updates depend on the courier — don’t worry if updates are delayed.
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If your tracking number hasn’t been updated for over 30 days, please contact our support team to request assistance or a refund.
📦 Shipping Policy
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Tracking numbers are sent via email and SMS once your order is shipped.
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Please ensure all shipping details are correct — theblackqueens is not responsible for undeliverable packages due to inaccurate addresses.
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To reduce import taxes, all shipments are declared as “gifts.”
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Tracking information may take up to 5 days to appear on the courier’s website.
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Customs inspections in certain countries may cause additional delays.
🔍 Package Tracking
Every watch order from theblackqueens is securely packaged with protective materials to prevent damage and reduce import fees.
You’ll receive a tracking number via email once your order is dispatched.
📩 For any inquiries, feel free to contact our support team at support@theblackqueens.shop
